Trouble Ticket Tracker

Trouble Ticket Tracker is an enterprise software system that tracks and manages support issues. A Web-based help desk solution for e-business support management
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Trouble Ticket Tracker Ranking & Summary

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  • Rating:
  • License:
  • Commercial Demo
  • Price:
  • $750.00
  • Publisher Name:
  • TLI Software
  • Publisher web site:
  • http://www.tlisoftware.com
  • Operating Systems:
  • Any Linux Distribution/2000/2003
  • File Size:
  • 195 KB

Trouble Ticket Tracker Tags


Trouble Ticket Tracker Description

Features of Trouble Ticket Tracker * Allows users add tickets * Enables users to view tickets raised * Facilitates editing tickets * Shows current status of tickets * Searches tickets by date, issue type, ticket id, and ticket status * Provides admin section to create new users, add new issue status, new tickets, and new priorities * Generates ticket reports Uses of Trouble Ticket Tracker * Allows fast documentation of issues * Enables tracking tickets, routing requests, and managing issues * Improves communication and collaboration * Results in better customer support * Improves turn-around-time for technical and customer support


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